Jewish Care

Jewish Care's professionally qualified social workers play a crucial role in helping members of our community find solutions to health and social care problems.

The Jewish Care social work service is a key part of the way in which we provide support and assistance to the community. It incorporates an understanding of Jewish culture, traditions and way of life, and while our staff come from a variety of backgrounds, they are all highly trained to understand the importance of our clients' culture.

Our social workers engage not only with clients but with their families and friends, but also work closely with other organisations including the NHS, local authorities and other care service providers. Our staff consist of qualified, registered social workers together with highly trained community support workers who assess the needs of all their clients and plan individual packages of care and support to best meet their needs.

Who can use Jewish Care’s Social Work Service?
All Jewish adults aged 18 and up, their families and carers and anyone else who has a question related to health and social care issues. If you are under 18 and are concerned about someone over 18 we can help you too.

Who can refer to Jewish Care’s Social Work Service?
You can make your own referral or someone else can eg a GP, consultant, hospital, local authority social worker, carer, synagogue, family member, friend or neighbour. They must have the individual’s knowledge and consent.

What can the social work service do for you?
To make sure you get the correct support we will assess your needs and recommend the potential options available. In some areas, the local authority social worker will assess your needs if they will be funding your care, and in these cases we can advocate on your behalf to ensure you get the most appropriate service possible.

How do you assess my needs?
A social worker will ask you a number of detailed questions about the problems you are facing. This can be started over the telephone and followed up, if appropriate, by a home visit. Here one of our social workers will meet you, or the client, and their carer or family and will ask more questions about their current situation and needs in order to  plan care.

Who will assess my needs?
If you will be funding your own care a Jewish Care social worker can come to assess your needs directly and will help you access the right services for you. You may be required to provide financial information during this process but we will let you know what is needed at the time.

If the local authority is to fund your care then your local authority will carry out an assessment of needs. In these cases the Jewish Care social worker will act as a link, liaising with the local authority and offering advocacy, support, advice and information to you or the client and their carers. The local authority will also make a financial assessment to determine which part of your care they will fund.

For more information on any of the above services or to discuss any health or social care related issue with our team please call Jewish Care Direct on 020 8922 2222.  Alternatively, email Jewish Care Direct.