Home Care and Social Work and Community Support Service


Supporting people to live independently in their own homes. 

We offer a flexible approach to meet each person's individual needs, from help with personal care and medication, to escorting you to a party or on a weekly shopping trip."

Available in:



Southend & Westcliff

Our highly trained professional staff fully understand the cultural needs of our clients and can assist from medication to meal preparation, washing and dressing. Our staff also bring fun, life and social activities into clients’ homes – enjoying a game of cards or a chat over a cup of tea. We can also assist with light housework such as cleaning, ironing and changing beds.

The Home Care Service is available 365 days a year, 24 hours a day.

We provide home care for people who are paying for themselves (who are also known as ‘self funders’) and to those who receive care funding. 

You only pay for the care you receive

We like to think we offer excellent value for money for all our clients. One of the reasons for this is that we will only ever charge you for the time we spend providing care. We do not charge for travelling time. Nor do we charge extra for care at weekends or bank holidays.

To find out more, call Jewish Care Direct on 0208 922 2222 or email helpline@jcare.org.

Social work and community support service

Supports individuals, families, carers and communities by enabling people to make a meaningful difference to their lives, with dignity and choice.

We can help:

  • identify what support, care or services you need
  • advise, co-ordinate and act on your behalf with local authorities
  • signpost you to other helpful services
  • provide support and advice for as long as required

The service is free and easy to use and is available to anyone over the age of 18. You can call us about yourself, a relative or friend with the permission of the person they are concerned about. GPs or other health or social care professionals can contact us.

We have five specialist teams of experienced social workers and community support workers with extensive knowledge on a range of issues:


This team has strong links with local and national services and can provide support for people in the community who are living with dementia. The team also works closely with all of Jewish Care’s services, especially those for people living with dementia, for example Memory Way Cafés and centres for people living with dementia.

Disability and Welfare Rights

This team can help adults of all ages to live as independently as possible. The team can also liaise with voluntary and social services for useful equipment and resources and help to ensure full entitlement of benefits.

Family Carers

The Family Carers team offers emotional and practical support for people who are caring for a relative or friend through one to one meetings, support groups or conversations on the telephone or by email. They also support people whose relative is moving into residential care.

End of Life Care

This team supports people who have a life-limiting illness and can help with advance care planning. They also understand the importance of co-ordination with other health professionals involved, either to remain in the community or assist the transition into nursing care. The team has good links with hospitals and hospices who can work together to understand the needs of people at such a sensitive time.


Shalvata offers support for Holocaust survivors and refugees and can help with practical advice, counselling, assessments and applications for various grants.

To find out how we can support you, please call our confidential helpline on 020 8922 2222 or email helpline@jcare.org.