Jewish Care’s Hyman Fine House strikes platinum for quality care

11 Apr 2019

Jewish Care’s Hyman Fine House in Brighton was awarded full marks and presented with a platinum award in recognition of its dedication to provide the best possible care for all its residents right up until the end of their lives.

This is the second time Hyman Fine House was awarded the Quality Hallmark Award from the National Gold Standards Framework (GSF) Centre, the UK’s largest provider of training in end of life care but was the home’s first Platinum award having previously been awarded commended status. Staff from the home were presented with the award from Vic Rayner, Executive Director of National Care Forum, at a ceremony in London on 5 April.

Vic Rayner said: "Residents in Gold Standards Framework accredited care homes like Hyman Fine House are receiving the personalised, proactive care people want and deserve as they approach the end of their life. These homes should be congratulated for being frontrunners by embedding the principles of the newly published NHS Long Term Plan ahead of time, helping more people die where and how they would choose as well as reducing avoidable hospital admissions."

Natasha Carson, Registered Manager, Hyman Fine House commented;

“We were delighted to have been presented with this award that recognises the dedication and commitment of the whole staff team. We work hard to ensure our residents have meaningful lives and that they are supported as individuals. Whilst our home is a place where we encourage people to live life to the full, we also know that none of us will live forever and addressing, planning for and supporting people at the end of their life is an important and difficult aspect of our work. It is always great to be presented with an award and its one I proudly collected on behalf of the whole team at Hyman Fine”.

By satisfying the team of expect assessors who visited the home that they were still meeting the necessary quality standards, including leadership and support, dignity and respect, Hyman Fine House has proved that it has embedded all the elements necessary to deliver good care for all of its residents right up until the end of their lives, for the long term. Homes that demonstrate their credentials for the second, third or fourth time are recognised with the Platinum award. Hyman Fine House was given full marks – 100% in the recent reaccreditation visit.

GSF Quality Hallmark Awards are presented to homes that demonstrate real improvement in the quality of care they provide. Many halve the number of their residents dying in hospital as well as halving crisis hospital admissions, leading to greater satisfaction for families, residents and staff and significant cost savings for the NHS.

Everyone in the home, ranging from nurses to the activities coordinator and catering staff, is involved in regular reviews with the residents. All aspects of their lives are considered including spiritual beliefs, personal interests and care preferences. Staff talk to the residents about their end of life care, giving them the opportunity to decide where and how they would like to be cared for. This has helped the residents and their families feel secure that they will be comfortable, and their preferences considered at all times.

Professor Keri Thomas, GSF Founder and National Clinical Director, said: “The aim of the Gold Standards Framework is to help care homes ensure they are delivering quality care for all of their residents not just today but for tomorrow and the next day. Hyman Fine House has proved that its commitment to providing personalised, compassionate care is long term and should be congratulated for its efforts. Its residents can feel reassured that staff are dedicated to delivering a high standard of coordinated care, in line with their wishes right up until the end of their life.”

The GSF Care Homes Training Programme and Accreditation is recognised by Care England, National Care Forum, National Care Association and Registered Nursing Home Association and by Skills for Care as an Excellent Provider.