Jewish Care CEO turns Carer

14 Aug 2019

Last week, Jewish Care’s Chief Executive, Daniel Carmel-Brown reported for work at 7:45am on his third (half) shift as a carer at one of Jewish Care’s 10 care homes for older people and people living with dementia.

The CEO, who has been in post for a year, made a commitment to spend time as a carer whilst he was preparing to take up the role.  After joining the handover from the night staff, he worked alongside the team leader and care team at breakfast time.

Daniel says, "My job was to make tea and coffee and talk with residents. Amazingly, one had worked at Downing Street for a number of prime ministers and had fascinating stories to share. It reminded me that when we recruit and induct new colleagues, we talk about how residents in our homes are not just service users, not just receivers of care and support. They are people with rich and interesting histories who have much to continue to offer."

Daniel saw the use of technology and innovation in Jewish Care homes, from the kosher reformed pureed food they were serving at lunchtime for residents with dysphagia (difficulty in swallowing) to the use of the electronic care planning system that supports continuity of care by helping care teams to share and record essential information about residents across shifts. 

After his shift, he commented, “There is no substitute for joining colleagues who deliver the services our community relies on to try to genuinely understand the work and challenges of our care staff. They inform how we are planning for the future, and we are just at the beginning of our journey to utilise technology to support our work. It will be important to invest further in supportive technology.

“It a great opportunity to see the incredible job our care teams do and though my day as a CEO is often long, it is completely different to the physical and emotional demands of caring, which are just phenomenal. I feel immensely proud of our staff and know that this is matched by the gratitude shared by the relatives I had the chance to talk to.”