Contact

Find our head office on the map below or contact us using the form at the bottom of this page.

Telephone: 020 8922 2000
Make a Donation: 020 8922 2600
Helpline: 020 8922 2222

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Head Office:

Jewish Care

Amélie House, 
Maurice and Vivienne Wohl Campus
221 Golders Green Road
London
NW11 9DQ

Other sites:

The Betty and Asher Loftus Centre

Asher Loftus Way,
Colney Hatch Lane,
London
N11 3ND
Telephone: 020 3301 1350

Feedback

We are genuinely a learning organisation, and aim to use feedback, compliments and complaints to continuously improve across the organisation. Each year we publish the ratio of compliments to complaints received. In 2017-18 we received 7.91 compliments to every complaint.

While each compliment gives us a very welcome reflection of what we are doing well for the community, we also see every complaint as an opportunity to review, understand, and improve. Please feel free to raise compliments, complaints and general feedback with either the particular service you are involved with, or with our Quality and Customer Experience team at Amelie House (which you can contact by email: qa@jcare.org, by post, or by phone: 020 8922 2324). Our Your View Counts gives more details on how to raise your feedback and the process we have in place to respond to complaints.

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